On May 20th I tried to cashout again and my request was approved, I withdrew $1,200.00 and my balance became $0.00. In my opinion the casino probably does this to every new player, locking their account to make them stay, and continue to play, and lose their entire deposit. She manually fixed my account on her end and told me to try to cashout again. Then I called the casino and a woman told me that my requests were denied because I accepted the 100% bonus. The next day I had a live chat with "Charlie" again and it still didn't resolve my issue. I did a live chat with "Charlie" and it didn't resolve my issue. I won $400.00 which made my balance $1200.00, so I tried to cashout again and my request was denied. Frustrated and feeling as if Silver Oak was knowingly denying my requests in order to keep my money, I bet $400.00 on Sic Bo. On May 19th I requested a cashout and the system denied my request each time. I requested a cashout but the system denied my request each time. On May 18th I won $400.00 playing Sic Bo, making my account balance $800.00. I accepted the 100% first-deposit bonus which made my account balance $800.00. On May 17th 2011 I opened an account at Silver Oak Casino with a deposit of $400.00. But if there is a way for me to get my money back l'd appreciate your suggestions. This post is intended to be a warning to anyone looking for an online casino.
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